Terms of Use

Last Updated:

Acceptance of Terms

By accessing and using the services provided by Crexalonstyx, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our packaging and shipping services.

Service Description

Crexalonstyx provides professional packaging and shipping services throughout Australia and internationally. Our services include package preparation, secure transport, tracking, and delivery to specified destinations.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete shipping information
  • Ensure items comply with shipping regulations and restrictions
  • Properly declare package contents and value
  • Pay all applicable fees and charges
  • Not ship prohibited or illegal items

Prohibited Items

The following items are prohibited from shipment:

  • Hazardous materials and dangerous goods
  • Illegal substances and contraband
  • Perishable food items without proper packaging
  • Live animals
  • Weapons and ammunition
  • Items that violate intellectual property rights

Pricing and Payment

All prices are quoted in Australian Dollars and include GST where applicable. Payment is due at the time of service unless alternative arrangements have been made for business accounts. We accept major credit cards, debit cards, and electronic bank transfers.

Delivery Terms

Delivery timeframes are estimates and not guarantees. While we strive to meet all delivery schedules, delays may occur due to weather, customs clearance, or other factors beyond our control. We will notify you of any significant delays.

Liability and Insurance

All shipments include basic insurance coverage as specified in our pricing. Additional insurance is available for high-value items. Our liability is limited to the declared value of the package or the insurance coverage amount, whichever is applicable.

We are not liable for:

  • Damage resulting from improper packaging by the sender
  • Delays caused by customs or regulatory authorities
  • Loss or damage to prohibited items
  • Indirect or consequential damages

Claims and Disputes

Claims for lost or damaged items must be filed within 7 days of delivery or expected delivery date. All claims require supporting documentation including proof of value and photographs of damage where applicable.

Cancellation and Refunds

Cancellations must be requested before package pickup. Once a package has been collected and entered our logistics network, cancellation may not be possible. Refunds for cancelled services will be processed within 5-10 business days, minus any applicable processing fees.

Intellectual Property

All content on the crexalonstyx.world website, including text, graphics, logos, and images, is the property of Crexalonstyx and protected by Australian and international copyright laws.

Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms of Use are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of Western Australia.

Contact Information

For questions about these Terms of Use, please contact:

Crexalonstyx
15 Hospital Ave, Nedlands WA 6009, Australia
Phone: +61 8 6456 2222
Email: touch@crexalonstyx.world